Privacy Policy for Zaika Spices

Last Updated: July 2026

Zaika Spices is a brand owned and marketed by Oldmill Beverages Pvt. Ltd. (“Company”, “Oldmill”, “Zaika”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with Zaika Spices.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • PIN Code
  • City and State
  • Company Name (where applicable)

Order Information

  • Products Purchased
  • Quantity Ordered
  • Order Value
  • Delivery Preferences
  • Order History
  • Invoice Details

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials.

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Referral Source
  • Cookies and Similar Technologies
  1. How We Collect Information

Information may be collected when you:

  • Register an account
  • Place an order
  • Contact customer support
  • Subscribe to newsletters
  • Participate in contests or promotions
  • Submit product reviews
  • Fill enquiry or feedback forms
  • Communicate through WhatsApp, email, telephone or social media

We may also collect certain information automatically through cookies and analytics tools.

  1. Why We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify transactions
  • Provide customer support
  • Respond to enquiries
  • Improve our products and services
  • Improve website performance
  • Prevent fraud and misuse
  • Maintain business records
  • Send order confirmations
  • Send shipping updates
  • Inform you about new products and offers (where permitted)
  • Conduct surveys and market research
  • Comply with legal and regulatory obligations
  1. Marketing Communications

With your consent or where permitted by law, we may contact you through:

  • Email
  • SMS
  • WhatsApp
  • Telephone
  • Push Notifications

You may unsubscribe from promotional communications at any time using the unsubscribe link or by contacting us.

  1. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Maintain shopping cart information
  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

  1. Sharing of Information

We do not sell your personal information.

We may share your information only with:

  • Courier and logistics partners
  • Payment gateway providers
  • IT and cloud service providers
  • Website hosting providers
  • Customer support partners
  • Marketing service providers (where applicable)
  • Government authorities or regulators where required by law
  • Auditors, legal advisors, or other professional service providers where necessary

All such parties are expected to maintain appropriate confidentiality and security standards.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption where applicable
  • Secure servers
  • Restricted access to personal data
  • Password-protected systems
  • Firewalls and security monitoring

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

  1. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders
  • Provide customer support
  • Meet legal, accounting, tax, and regulatory requirements
  • Resolve disputes
  • Enforce our legal rights

When no longer required, personal information will be deleted or anonymised in accordance with applicable law.

  1. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Update your details
  • Request deletion of personal information (where legally permissible)
  • Withdraw consent for processing based on consent
  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below. 

  1. Children’s Privacy

Our website and products are intended for individuals who are legally capable of entering into a binding contract. We do not knowingly collect personal information from children without appropriate consent.

If we become aware that personal information of a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

  1. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of those websites. Users should review the privacy policies of third-party websites before providing personal information.

  1. Product Reviews and User Content

If you voluntarily submit reviews, comments, testimonials, photographs, recipes, or other content relating to Zaika Spices, such information may become publicly visible.

Please avoid sharing sensitive personal information in public areas.

  1. International Transfers

If any of our technology service providers process data outside India, we will take reasonable steps to ensure appropriate safeguards are implemented in accordance with applicable laws.

  1. Compliance with Law

We may disclose personal information where required:

  • By law
  • By court order
  • By government authority
  • To investigate fraud or illegal activities
  • To protect our legal rights
  • To protect the safety of customers, employees, or the public
  1. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time.

The revised version will be published on our website with the updated “Last Updated” date. Continued use of our website after any update constitutes acceptance of the revised Privacy Policy.

  1. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Oldmill Beverages Pvt. Ltd.

Brand: Zaika Spices

Email:hello@zaikaspices.in

Website:www.zaikaspices.in

Customer Care:

Registered Office:

  1. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of Oldmill Beverages Pvt. Ltd.

© 2026 Oldmill Beverages Pvt. Ltd. All rights reserved. “Zaika Spices” is a brand owned and marketed by Oldmill Beverages Pvt. Ltd.