Terms & Conditions

Last Updated: July 2026

Welcome to Zaika Spices, a brand owned and marketed by Oldmill Beverages Pvt. Ltd. (“Company”, “Oldmill”, “Zaika”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

  1. About Us

Brand Name: Zaika Spices

Owned & Marketed By: Oldmill Beverages Pvt. Ltd.

The Company manufactures and/or markets packaged spices and related food products through its website, online marketplaces, distributors, retailers, and other authorized sales channels.

  1. Eligibility

You must be at least 18 years of age and legally competent to enter into a binding contract under the laws of India to use our website or purchase products.

If you are using this website on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

  1. Account Registration

If you create an account on our website, you agree to:

  • Provide accurate and complete information.
  • Keep your login credentials confidential.
  • Update your information whenever necessary.
  • Accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts containing false or misleading information.

  1. Product Information

We strive to ensure that all product descriptions, images, prices, nutritional information, ingredients, and specifications are accurate.

However:

  • Product images are for illustration purposes only.
  • Packaging, colour, weight, and design may vary from time to time.
  • Natural agricultural products such as spices may vary slightly in colour, aroma, texture, and taste due to seasonal factors.

Minor variations shall not be considered defects.

  1. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices are inclusive or exclusive of applicable taxes as specified on the website.

We reserve the right to change prices without prior notice.

In the event of an obvious pricing error, we reserve the right to cancel the order and refund any payment received.

  1. Orders

Submission of an order does not constitute acceptance.

Orders are accepted only after successful payment verification (where applicable), product availability, and internal verification.

We reserve the right to:

  • Reject any order
  • Limit purchase quantities
  • Cancel suspicious or fraudulent transactions
  • Refuse bulk orders intended for unauthorized resale
  1. Payments

We accept payments through authorized payment gateways and other approved payment methods.

Payment information is processed by secure third-party providers. We do not store complete credit card, debit card, or UPI credentials.

  1. Shipping & Delivery

Shipping timelines displayed on our website are estimates only.

Delivery may be affected by:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transport disruptions
  • Government restrictions
  • Courier delays

Oldmill Beverages Pvt. Ltd. shall not be liable for delays beyond its reasonable control.

Risk in the products passes to the customer upon successful delivery.

  1. Cancellation, Return & Refund

Cancellation, return, replacement, and refund requests shall be governed by our separate Refund, Return & Cancellation Policy, available on our website.

Customers are advised to read the policy before placing an order.

  1. Promotional Offers

Promotional offers, coupons, discounts, and loyalty programmes:

  • Are subject to specific terms.
  • Cannot normally be combined unless expressly permitted.
  • May be modified, suspended, or withdrawn without prior notice.
  1. Intellectual Property

All content available on our website, including:

  • Zaika Spices name
  • Logos
  • Product names
  • Photographs
  • Graphics
  • Videos
  • Packaging designs
  • Website content
  • Product descriptions
  • Recipes
  • Marketing material

is owned by or licensed to Oldmill Beverages Pvt. Ltd. and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without our prior written permission.

  1. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with website operations.
  • Submit false or misleading information.
  • Misuse promotional offers.
  • Infringe intellectual property rights.

Violation of these Terms may result in suspension of access and legal action.

  1. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

We do not control, endorse, or assume responsibility for the content, policies, products, or services of third-party websites.

Your interactions with third-party websites are governed by their respective terms and policies.

  1. Limitation of Liability

To the maximum extent permitted by law, Oldmill Beverages Pvt. Ltd. shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profits or business opportunities.
  • Website interruptions.
  • Technical errors.
  • Delays in delivery caused by third parties.
  • Misuse or improper storage of products after delivery.

Our total liability shall not exceed the purchase price of the affected product.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

  1. Food Safety

Customers are advised to:

  • Read the product label before use.
  • Check the manufacturing date, batch number, and best-before date.
  • Store products in a cool, dry place away from direct sunlight.
  • Keep products tightly sealed after opening.
  • Follow any preparation or storage instructions provided on the packaging.

If you have known allergies or dietary concerns, please review the ingredient list before consuming the product.

  1. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

  1. Indemnity

You agree to indemnify and hold harmless Oldmill Beverages Pvt. Ltd., its directors, officers, employees, affiliates, distributors, and agents against any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your misuse of the website.
  • Breach of these Terms.
  • Violation of applicable laws.
  • Infringement of third-party rights.
  1. Force Majeure

We shall not be liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government actions
  • Transportation disruptions
  • Power failures
  • Internet or communication outages
  1. Modification of Terms

Oldmill Beverages Pvt. Ltd. reserves the right to modify these Terms at any time.

Updated Terms will be posted on our website with the revised “Last Updated” date.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

  1. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts where the registered office of Oldmill Beverages Pvt. Ltd. is situated, unless otherwise required by applicable law.

  1. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Zaika Spices
A Brand of Oldmill Beverages Pvt. Ltd.

Email:hello@zaikaspices.in

Website:www.zaikaspices.in

Customer Care:

Registered Office:

© 2026 Oldmill Beverages Pvt. Ltd. All rights reserved. Zaika Spices is a registered or applied-for trademark of Oldmill Beverages Pvt. Ltd.